How few there are who have courage enough to own their faults, or resolution enough to mend them ~ Benjamin Franklin
Seeking counselling takes a lot of courage. To admit that there is a problem not only to yourself, but to another also takes a lot of courage. It is important therefore to create a strong, safe, comfortable environment. Many people are very apprehensive about the first meeting. It is important for the counsellor to set up an office conducive to welcoming and making a client feel relaxed. Breaking the ice, being open, honest and welcoming, building trust, boundary issues such as contracts and terminations should all be given adequate attention to.